Years ago, I attended a seminar on focus, wondering what the big deal was and how someone could be a “focus specialist”.
The speaker started by asking how many key roles the audience had in their lives. He started at three, then kept counting upwards. I held my hand high up until the count was done, secretly feeling quite proud of how versatile and important I must have been.
It turned out that the higher the count the less focused and more scattered you are!
According to the focus specialist, the maximum count should be three!
We’ve all experienced a good sunburn, but a convex lens can focus the same energy into a powerful beam that lights up a match! (I guess that’s why we use the term “laser-focused”.)
For anyone who was recognized or remembered in history, it was always about one big idea, or one salient thing they did, not a bunch of different things (eg Ray...
Most of us understand that we should delegate most tasks for maximum efficiency and throughput except the ones that only we can perform. However, the most common mistake of Delegation is Abdication, which is defined as blind trust plus giving up control.
So, how are we supposed to delegate without trusting and giving up control?
Well, the key here for Abdication is BLIND trust without a system of checks and balances for control.
Here are some examples:
Entrusting the billing clerk with all the billing without knowing the hows, whys, ifs, ands or buts.
As clinicians, we are so busy providing the best patient care that it is tempting to just “delegate” the billing tasks to a clerk. However, are the billings optimized or even proper? How about billing rejections or reductions from the billing source (Provincial Health Care or otherwise)? Who is there to follow up and remedy the situation so that they do not become write-offs or, more...