Physician Empowerment Resource Blog

Getting the right people on your bus

#practice management May 13, 2021

One way to depict leadership is for the leader to take a group of people on a bus ride toward a destination. 


Here are the scenarios:


  1. Right People, Right Bus: Great, you’ve got the ideal situation and the prerequisite for a great team. Bon voyage!
  2. Right People, Wrong Bus: Uh-oh! However, no matter where the bus goes, they will probably have a good time on the journey. And together they can figure out how to get to their destination.
  3. Wrong People, Right Bus: Now the people are having fights, strife, and strain even if the bus is heading straight to the destination. If they ever get there in one piece…
  4. Wrong People, Wrong Bus: An awful coincidence; a recipe for disaster. Life is too short. Get out STAT!


Early in my practice, I thought that I could shape my team like a sculptor. Boy, was I wrong! 


We’re not on a crusade of changing people-- they’re either the right people or NOT! 


Inverson took an obscure...

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This is why you can find yourself in conflict with your clinic manager

#practice management Apr 15, 2021

I once had a nursing manager that started as an ideal worker whom I promoted up the ranks. As time moved on and I continued to expand and innovate the processes of the clinic, I felt more and more resistance from her until she became fully defiant. 


Unfortunately, I eventually had to let her go.


Years later, I learnt that visionaries and entrepreneurs survive and thrive on Changes, while managers favour Status Quo


Thus, they fight against anything that upsets homeostasis!


Here is a table depicting more of their differences:






Business startup

Ongoing operations

Primary motivation



Approach to task









Decision making



Driving force

Creativity and Innovation

Preserving status quo

Risk orientation

Risk taker

Risk averse

Once you...

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