We ask a lot of our hard working clinic staff, and usually with that ask is an unspoken demand that they remain courteous and polite at all times.
Yet these expectations aren’t an accurate reflection of our own physician leadership style.
We can’t demand that our staff “be happier,” or enjoy their job more, when we rarely radiate such positivity on the job ourselves.
If we are irritable and rushed, we can’t expect our staff to be calm and cheerful.
It is up to leadership to set the pace and mood.
One simple yet effective way to shift negative thinking is to focus on a positive affirmation.
I like to remember the teachings of Mahatma Gandhi: “Be the change you want to see in the world.”
Today, I challenge you to come up with a leadership affirmation that when put into practice, will serve as a beacon for positive change.