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Is it really a crisis?

Nov 04, 2021

Dear {{first_name}},

Earlier this year, Dr. Yatin Chadha interviewed me for his podcast Beyond MD.

The topic was real estate but one of my best stories was “lumbar puncture night”.

I shared how I worked an incredibly busy night shift in the ER with a flight booked the next morning. But shortly after finishing work (and on the way to the airport), I got a call from one of my tenants saying the suite above hers was leaking water through the ceiling.


This was obviously a big problem.

But was it really a crisis?

I got through that mess by falling back on a familiar technique we all use in medicine: triage.

While I immediately began to worry about the disruption to my elderly tenant and potential costs of clean-up, I paused and reminded myself that this wasn’t a true emergency.

No one was injured or dying. I had good insurance and great team in place to handle repairs.

I reviewed the damage but then hopped on that flight without a second thought.

The next time you are faced with a “crisis” – be it at work or your private life – fall back on that great training of ours.

Stop and remind yourself what is really important in the situation and then act without letting worry consume you. 

Was there a time when you successfully practiced triage outside of a medical setting? You can simply reply to this email if you have anything to share with me.

Your colleague,

Dr. Kevin Mailo


P.S. – We are putting the final touches on the launch of Physician Empowerment Live, our early June event in Toronto focused on wealth creation and financial security for busy physicians.

We will be sending out information next week about how you can access an exclusive early bird discount as part of our community.